What is live chat support and why do you need it for your website?

Live chat software services first emerged in the early 2000s, but struggled to gain traction at first, as customers were more comfortable speaking to a representative directly.

However, the technology has developed rapidly since then and many businesses have adopted this form of communication in an effort to achieve 24/7 customer support with faster response times.

https://www.techradar.com/news/what-is-live-chat-support-and-why-do-you-need-it-for-your-website

Nigarai M Grusio

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